Leadership Development

  • Working with physicians and other health care leaders
  • Developing Principle-Based Leadership
  • Managing Physician Performance and Instilling Accountability
  • Team Building
  • Developing Change Management Skills
  • Improving “Executive Presence”

Electronic Health Records

  • Designing EHR Clinic Workflows
  • Quality and risk issues related to the electronic health care record
  • Change management strategies

Customer Service

  • Developing a Service Culture
  • Individual physician observation and coaching to evaluate and improve patient communication skills

Physician Group,
IPA and ACO Development and Integration

  • Physician Group and Healthcare System Alignment
  • Assessment of New Physician “Fit”
  • Developing Specialty Group Population Health Strategies
  • Designing Performance-Based Reimbursement and Incentive Program
  • Post-merger Intergration

Population Health Strategies

  • Coordinated Care Systems Development
  • Post-Discharge Transitions of Care
  • Improving clinical performance