Leadership Development
- Working with physicians and other health care leaders
- Developing Principle-Based Leadership
- Managing Physician Performance and Instilling Accountability
- Team Building
- Developing Change Management Skills
- Improving “Executive Presence”
Electronic Health Records
- Designing EHR Clinic Workflows
- Quality and risk issues related to the electronic health care record
- Change management strategies
Customer Service
- Developing a Service Culture
- Individual physician observation and coaching to evaluate and improve patient communication skills
Physician Group,
IPA and ACO Development and Integration
- Physician Group and Healthcare System Alignment
- Assessment of New Physician “Fit”
- Developing Specialty Group Population Health Strategies
- Designing Performance-Based Reimbursement and Incentive Program
- Post-merger Intergration
Population Health Strategies
- Coordinated Care Systems Development
- Post-Discharge Transitions of Care
- Improving clinical performance